Make All the Right Connections

Make all the right connections with Fuse

From people to practices, from data to dashboards, Fuse makes it easy to keep the details of your multilocation business at your fingertips.

Keeping one practice running smoothly is a fulltime job. If you take the leap and branch out into multiple locations, you might feel like you need to be in all of them at once. But what if they could all come to you, wherever you are? That’s the power of Fuse, the cloud-based practice management solution from Patterson Dental.

Learn how Fuse software can help you make the right connections
decorative

Connecting practices

By using the cloud, Fuse provides a common, automatically updated platform for all your practice locations, enabling simpler communication and workflows and eliminating the frustration of dealing with legacy systems. It also brings all your data into one secure, centralized system, making the prospect of an individual server crash and lost records a fear of the past.

With everything in one place, Fuse gives you instant access even if you’re at home. So if a patient calls with an emergency, you can pull up their full record right away, or if one office has to close for the day,
another can access their schedule and find a new time or location for canceled appointments.
 
And size isn’t an obstacle. Whether you’re just starting to expand or already have a thriving DSO, Fuse can help you consolidate data from your existing offices and easily add new ones.

Connecting data

Tired of having to sort through separate reports to piece together your key performance indicators? With Smart Screens, Fuse can pull and filter practice and patient information from all your locations to give you an instant snapshot of production, insurance claims and more. And because all locations use the same metrics, comparing numbers is simple and accurate.
decorative
decorative

Connecting people

Onboarding new staff members can be tedious, but Fuse makes this process productive, as well as intuitive and interactive. Patterson Dental Technology Advisors are always available to provide expert Fuse training to new hires. Plus, the built-in WalkMe tool offers real-time, step-by-step guidance as you complete tasks whenever you need a quick refresher.
 
Live support is just a chat or phone call away. Whether it’s a quick remote fix or a question about transition and training, Patterson experts are always available to help when you need assistance.

Peer perspectives on Fuse

Lan Chi Le, DDS of ZYGO Dental Management Group

Lan Chi Le, DDS

Dr. Le is the founder and CEO of ZYGO Dental Management Group, Smileasy Dental and Lumint Family Dental in the Dallas–Fort Worth area.

David J. Park, DMD of Clear Lakes Dental

David J. Park, DMD

Dr. Park is the owner of Clear Lakes Dental, currently with four locations in the St. Paul, Minnesota, area and western Wisconsin.

decorative

Accessibility

Dr. Le: We manage and operate multiple practices in different cities. Being able to access the system from anywhere allows our management and senior doctors to support every practice and patient at any time of the day.
 
Dr. Parks: The biggest benefit of Fuse, in my opinion, is the sheer advantage of mobility. Our society is highly mobile and access to online dental patient data is critical. Fuse is cloud-based, so I don’t have to go into the office to finish up my notes. I can be anywhere in the country, or the world for that matter, and still be able to view patient data. But for this to work, there has to be a second component – the user-friendly interface. I’m glad to say that Fuse offers both mobility and dependability.

decorative

Efficiency

Dr. Le: We are more efficient because the foundation of our business, which is patient care, is now easily accessible. Imaging, clinical notes, services rendered, revenue and collections provide the data we need to work at a pace we have never been able to before.
 
Dr. Parks: Being able to view our multiple locations via Fuse has saved me countless hours of calling, driving and emails. I can just look straight into the schedule and understand the clinic’s dynamics for that day. Any business owner knows the value of efficiency and time. Fuse delivers.
 
Besides, in-office servers and keeping everything in-house are obsolete. It is my belief that most dental offices will start using online practice management systems such as Fuse. People thought that everyone would use paper forever in dental clinics, but now it’s all electronic. Same thing here.

decorative

Growth

Dr. Le: Working with Fuse gives us the confidence to grow in a number of practice locations. The limitations we experienced when using a traditional server IT setup are no longer setbacks. We can access patient records and important information to study the past, work in the present and prepare for the future. This confidence empowers us to scale and grow.
 
Dr. Parks: Clear Lakes Dental is opening franchises in Minnesota. We’re here to change the usual dentist cycle – dentist starts off as an associate, dentist has a few years under their belt and now is ready to start the dream dental practice; the management becomes a nightmare and then the dentist becomes an associate again. The most important component of our system is the gift of owning your own practice without this traditional headache. Fuse will help us look at each location, remotely and instantly, and give suggestions while simultaneously looking at the schedule and patient data. That is the power of Fuse and Clear Lakes Dental.

decorative

Customer service

Dr. Le: Software conversion and training can be extremely challenging. It can truly have a negative impact on performance for months. Our technology advisors and Patterson team exceeded our expectations when we converted to Fuse.
 
And since then, our Fuse software technology advisors, customer support team and Patterson representatives have supported us through daily operations seamlessly. When we contact Fuse, we get immediate action.
 
Dr. Parks: A business is made up of its people, and people make the difference. The support that Fuse provides and their prompt responses give me confidence in their work and future work as well.

Make all the right connections

Learn more about how Fuse makes it easy to keep the details of your multilocation business at your fingertips.

Explore Fuse