Strengthen your dental practice capabilities with software support and training
When you need software technical support, count on Patterson. We offer a variety of resources, including a team of certified product experts standing by to answer your questions and provide real-time, best-in-class support.
Through ongoing dental software training, sharpen your team’s skills, expand their knowledge, and boost their motivation. Experience the benefits as your staff applies what they learn to help your practice grow, become more efficient and – most importantly – provide improved patient care.
Get the help you need from our state-of-the-art support center
At the Patterson Technology Center (PTC), our team of certified product experts is ready to answer your questions through whichever channel works best for you.
Located in Effingham, Ill., the PTC resolves more than 90 percent of technical support calls during the initial call. If you ever need to contact the PTC, you’re assured prompt, professional attention.
- Expert support through one toll-free number
- Talk to a real person, not an automated system
- Quick response time
- US-based support
Your knowledgeable Patterson support team
With Patterson at your side, you don’t have to be an expert in technology. Lean on our expertise to resolve problems and identify solutions.
Get the support you need, when you need it
The entire team at the PTC, located in Effingham, Illinois, is dedicated to helping you get the most from your dental software and technology. Through our state-of-the-art support center, we respond through the channel that works best for you: phone, email, or live chat.
Hear from your peers about the value of the Patterson Technology Center
Drs. Mona Patel, Bryan Laskin, and Rich Rosenblatt describe why they lean on the Patterson Technology Center to help their practices thrive.
Learn from experts who understand your needs
Our technology advisors develop and deliver customized software training programs to meet your dental practice needs. They help you and your staff make the transition from your current and comfortable processes to doing the same tasks with Patterson technologies — while feeling happy about the change.
Our team is comprised of former hygienists, dental assistants, office managers, insurance coordinators, and other positions from the dental industry. Having walked in your shoes, we understand what you face in your day-to-day operations, and we use that knowledge to develop real-world training.
We strive to set our customers up for success by training new ways to leverage software and continuously improve.
Debra Nichols, Software Technology Advisor
Learn through in-office or remote training
Get the most out of your software and increase team performance through ongoing, live training.
Use our extensive on-demand resources to sharpen software skills
Eaglesoft dental software knowledge base
Find everything from how-to videos, answers to common questions, and release documentation within this searchable learning portal, available 24/7.Go to the learning portal
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3 ways continuous practice management software training helps your dental office
See how investing in ongoing training can pay off in your practice when onboarding new employees and by keeping your team up to date.Read article