Vyne Trellis Training

Get trained to kickstart your Eaglesoft and Vyne Trellis journey

We have partnered with Vyne Dental to bring you on-demand training videos to optimize your Vyne Trellis experience.

Custom training available

Interested in one-to-one training customized to your practice’s needs? Contact our certified Patterson Dental Software Trainers at 844.959.8728 to schedule a training session today.

How can I enroll in Vyne Trellis Billing Statements?

Contact an eServices Sales Specialist at 800.294.8504 or email our sales team to have statements printed and mailed for you. The statements feature is included in your Vyne Trellis subscription.

 

Contact us

Support information

To ensure that you receive the best customer support and to avoid long hold times, please contact the Patterson Technology Center for all Vyne support questions via phone, email, or live chat. Our support representatives are available during the hours of Monday-Friday 7 a.m.-7 p.m. (CT).
 

800.475.5036

Email our support team

Chat with an agent via Live Chat
Insurance Processing
Electronic Statements
Strengthen Patient Relationships
Attract New Patients
Boost Team Productivity
Insurance Processing

Electronic Attachments

In this video, we will review:  

  • Attachment requirements notifications 
  • Ignoring attachment requirements 
  • Image acquisition methods 
  • Labeling and sending attachments with claims 
  • Viewing, printing, and reusing images when resubmitting claims 

Sending Claims from Eaglesoft to Vyne Trellis

In this video, you will learn how to submit claims directly from Eaglesoft to Vyne Trellis.

Claims Management

In this video, you will be guided through unsent claims, sent claims, and attachments.

Real-Time Eligibility

In this video, you will learn how to navigate the Appointments View (Date Selector and Search), eligibility responses, and one-time request and history.
Electronic Statements

Vyne Trellis Billing Statements

In this video, you will learn how to send statements in Eaglesoft and learn about statement reporting within Vyne Trellis.
Strengthen Patient Relationships

Text or Email Campaigns

In this video, you will learn about key features and practical tips on how to maximize the Campaigns feature in Vyne Trellis.

Live Webchat

In this video, you will be guided through how to use the Live Webchat feature in Vyne Trellis so that you can connect with patients 24/7 and never miss an opportunity to capture practice revenue.
Attract New Patients

Customizable Forms

In this video, you will learn how to effortlessly collect and insert patient information prior to their arrival using online forms, all within a secure environment.

Online Scheduling

In this video, you will learn how to keep your schedule full by collecting important appointment information and seamless scheduling appointments.

Payments

In this video, you will learn how to navigate the Payments feature in Vyne Trellis to send patients quick and convenient ways to pay.
Boost Team Productivity

Team Chat

In this video, you will learn how to safely communicate to-dos, patient updates, and more with your team on any device within your network.