Engage easily with patients for enhanced results

Improve your patient experience and connect with patients between appointments immediately with Solutionreach patient relationship management software. Save time with two-way texts and marketing automation, so you can focus on what matters most - building relationships with your patients and providing exceptional dental care.

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Discover the benefits of Solutionreach

*As experienced by the average Solutionreach customer

Save time: Automate appointment reminders, recall campaigns, newsletters and more to keep your practice running smoothly and leave time for more meaningful interactions with patients.
 
Boost revenue: Make it easy for patients to pay with a convenient, online payment option. Reduce your no-shows and keep your schedule full with appointment and recall reminders. 
 
Increase patient satisfaction: From millennials to baby boomers, people of all ages want to receive texts from providers, including appointment reminders. Offer patients the convenience they deserve while making life easier for your office team.

Requirements 

Internet 

  • Broadband internet connection 

 

Hard drive 

  • Single Subscriber: 10GB free space 

  • Multi-Subscriber: 20GB free space 

 

Memory 

  • Single Subscriber: 1GB RAM free 

  • Multi-Subscriber: 2GB RAM free 

 

Operating system, Windows 

  • Windows 7, 8, 10 

  • Windows Server 2008, 2012, 2016 

  • .NET 4.5.2 is required to run the SRSync 

  • Windows Server 2000 and Windows XP do not support .NET 4.5.2 

 

Operating system, Mac 

  • macOS Mavericks 10.9 

  • No java installation required 

 

Hard drive space 

  • Single subscriber: 10 GB free space 

  • Multi-subscriber: 20 GB free space 

Experience new ease and efficiency every day

Enjoy smoother workdays with Solutionreach. Gain tools to spend less time on phone calls and more time connecting with patients in the office. The software allows you to personalize and improve the patient experience, prioritize tasks and simplify your workflow.

Desktop and phone view of Solutionreach patient communication software

Easily engage with patients any time

  • Offer two-way text messaging in addition to calls and emails.
  • Prioritize incoming messages by flagging those needing the fastest response.
  • Access the message history to read the full back-and-forth with each patient.
  • Sync to the patient database so providers know which patient is texting.

Keep patients up to speed

  • Deliver information to patients between appointments.
  • Share educational content via e-newsletters, email marketing and social media.
  • Share specific treatments and common procedures, or offer health tips, promotions, office news and more.
  • Send pre-written articles from Solutoinreach or your own.
Tablet and phone view of Solutionreach dental patient communication software
Desktop and phone view of Solutionreach patient communication software

Get paid faster

Increase efficiency by decreasing time spent calling patients about past due payments.
  • Send automated text payment reminders based on your needs, such as number of days past due.
  • Text links to a secure payment screen.
  • Enable patients to pay on their smartphones.

Reduce no-shows

Send reminders to help patients schedule or make it to appointments. Cater to your patients’ communication preferences.
  • Customize messages.
  • Automate text, email or phone messages.
  • Identify the best times to send messages.
  • Allow patients to easily confirm, cancel or reschedule appointments.
Phone screen views of Solutionreach dental patient communication software
Dentists from South County Complete Dental Care

Success story: South County Complete Dental Care

Going paperless at a newly purchased practice

Find out how new owners lead the team at the 40-year-old practice – with its thousands of paper charts and a patient base that’s primarily 55 years and older – in going paperless for the first time, just in time for COVID-19.

Read the story

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