Modernize your business with Fuse, Weave, and Pearl

Achieve next-level practice management

What makes the business side of a dental practice modern? Just 40 years ago, having a computer was rare and cutting-edge. Today, it would be close to impossible to operate your practice without a high-quality practice management software system. And in a continued effort to modernize your practice, your thoughts may be turning to the cloud.

Come to the cloud with Fuse

Enter Fuse. As more and more practices make the decision to migrate to cloud-based solutions for practice management, everyone from patients to doctors to support staff benefits.

Most obviously, there is no need for a server. Eliminating the requirement of a dedicated space to house the server – along with the accompanying, intensive infrastructure that protects patient and practice data – frees up space for other things. How great would it be to finally have the perfect spot for the practice-changing cone beam you’ve had your eye on? How about a comfortable, private room to discuss treatment plans?

In the cloud, you’re essentially renting space on someone else’s server, where all the data security processes are in place and are likely more robust and reliable. Not only does being cloud-based help with data security and eliminate the need for server space, it also gives practice owners, doctors and team members anytime, anywhere access to practice records.

While always a convenient aspect to be able to log on from your living room or a soccer field, this is especially valuable when emergencies arise. All a doctor needs is an internet connection to pull up the patient record and talk to the patient about their symptoms to determine if an office visit is necessary or a prescription will suffice until the next business day. Both doctor and patient can remain comfortably at home, benefiting everyone.

Another advantage to cloud-based software is being constantly up to date. Unlike server-based software, where a few times a year you need to go through and install updates to your server and each workstation, software updates automatically push to your cloud-based practice management software every few weeks. There’s nothing you need to do. The updates simply appear and keep your experience current.

Looking specifically at Fuse, there are a number of valuable features that can help you streamline and make your office more efficient. Between the functionality of the cloud and the way Fuse is designed, things like tracking business performance are greatly simplified.  

When you want to see a metric, all the data populates and is accessible in real time. Fuse’s Practice At A Glance dashboard contains key KPIs and clean, easy-to-understand graphs. With the click of a button you can determine how you’re performing with case acceptance, hygiene retention, your accounts receivable balance and more. Everything is there in the highly intuitive dashboard.

Fuse wouldn’t be a Patterson product without the unmatched support we’re known for. From having a trainer come to the practice and work with the staff, to the amazing WalkMe feature which gives step-by-step instructions for any task, to chatting with live support and beyond, our team is with the practice from day one. Our reps like to say we’re “never not there.”

Fuse even looks modern. The interface is uncluttered, intuitive and clean. Navigation is easy, learning is simple and the user experience is all-around positive.

Particularly for multiple locations, Fuse provides an easy way to keep your practice organized. All information for every location and patient is accessible in one centralized database, making everything from scheduling to reporting to insurance processing streamlined and convenient.

Another modernizing aspect of Fuse is the number of included integrations. Everything you need for electronic prescriptions and insurance processing is included in the subscription, along with other must-have features.

Make a great thing even better with two powerful integrations

Fuse on its own is amazing, but leveraging integration options takes it to another level of modernity and functionality.

Stay in touch with Weave

First up, the Weave dental communication platform. What truly sets Weave apart is the integrated phone system. If a patient calls the practice and no one can answer the phone, Weave sends a missed call text to the patient acknowledging the call and asking how you can help them, keeping the line of communication open. The only thing you might miss is a friendly game of phone tag.

Another great feature of Weave is the patient information screen which pops up when you get a call. You’ll always know who is calling along with some other key data, facilitating a personalized conversation from the moment you answer.

And who doesn’t want convenience? Weave rolls out the red carpet with the missed call text and patient information screen, along with online scheduling, reminders and online forms. And if that’s not enough, Weave also streamlines the payment process with text-to-pay, email and online payment options.

Weave customers report scheduling nine additional customers per week, saving an average of nearly three hours per day with the texting feature alone, and increasing revenue by close to $4,000 due to fewer no-shows and last-minute cancellations.

Build trust with Pearl

Another game-changing add-on to Fuse is Pearl. Build trust and case acceptance like never before with Second Opinion AI diagnostics. When you can show the patient exactly what you’re seeing and visually explain why they need the treatment you’re proposing, they feel like you’re doing everything you can to partner with them on their oral health.

AI gets applied to X-ray images and identifies caries, calculus and other concerns. Educational tooth part maps are color-coded to help doctors explain to their patient exactly where the problem is and why it needs fixing. Imagine the ease of recommending a root canal with the visual assistance of an easy-to-understand, color-coded picture. Pearl gives you a simple, interactive way to educate patients in a manner that sinks in, invites them to join the process and encourages treatment acceptance.

So when it comes to modernizing your practice, instead of just saying, “Here’s what I’m seeing in your mouth” and hoping your patients follow and trust you, you can pull up a color-coded illustration of the problem area and look at it together. Allowing patients to take an active role in their oral health sends a clear message that you are embracing modern technology for their benefit. It’s a huge step forward.

Offices with Pearl also get more done. Read X-rays and spot up to 37% more disease while your patients are still in the chair, and increase the likelihood of treatment acceptance by 24% with AI detection.

Get started today

Are you ready to be that modern, easy-to-work-with practice patients tell everyone they know about? With a happy staff benefiting from the convenience of anytime, anywhere access to data, next-level patient communications and AI-aided diagnostics, you will be. Adopt the game-changing combination of Fuse, Weave and Pearl.

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