Eaglesoft Upgrade

Upgrade to the latest version of Eaglesoft

This page is for Eaglesoft Service Club members who are ready to upgrade to the newest version of Eaglesoft.

Important information about the measurement tool removal in Eaglesoft 24.00 and above

The measurement tool feature in Eaglesoft Advanced Imaging has been removed in Eaglesoft 24.00 to no longer classify Eaglesoft as a medical device.

Why is the measurement tool removed?
Maintaining this classification for a single feature requires significant development and support efforts that we can now shift to more Eaglesoft enhancements. Declassification also enables us to improve the speed of Eaglesoft upgrade releases. We surveyed customers, reviewed calls around the measurement tool, and researched an alternative option before making the decision to remove this feature.
 
What is the alternative solution?
We understand that the measurement tool may have been an important feature for your practice. An alternative solution, which would bring additional capabilities to your practice, is enrollment in Pearl Second Opinion. Learn more about Pearl Second Opinion here.

What’s new in Eaglesoft 24.00?

  • Pearl Second Opinion built-in integration* with Eaglesoft puts the power of AI to work for you. Easily access Pearl image analysis directly within the Eaglesoft Advanced Imaging screen, access 12 months of historical imaging analysis, and switch between PearlAI view and normal view in a single click.
  • Enhanced data security measures
  • Hyperlinks in Eaglesoft will now open in a browser without error
  • Fixed issue of Emailing Image note saved incorrectly
  • Fixed error when clicking on FAQ hyperlink in Reports

*A Pearl Second Opinion purchase is required. Visit www.pattersondental.com/pearl-ai to schedule a demo today. For existing Pearl customers, view the Eaglesoft 24.00 new features guide for steps on enabling the Pearl integration after you complete the upgrade. All other Pearl Second Opinion features outside of this integration are available and can be managed on the Pearl application. You can also enroll in Pearl Practice Intelligence and manage those features on the Pearl application.
View Eaglesoft 24.00 new features guide

Before installing the upgrade, please complete the following:

  1. Confirm that your computer meets our hardware requirements.
  2. Consult with your hardware provider to confirm Windows Updates are current and reboot. This is to avoid any delays during installation.
  3. Review third party integration compatibility to verify you are using authorized integration providers and verify, for any Vendor Direct Solution you use, if an update to the integration product is needed with the latest Eaglesoft version. 
  4. Confirm you meet our version requirements before installing or upgrading.
  5. Obtain your Eaglesoft license number. Contact us if you need a copy.
  6. Backup your data.
  7. Schedule your installation after business hours.
  8. You will need up to 30 minutes per computer to run the installation.
  9. Download the install.
 

Eaglesoft version 24.00 installation guide

Refer to Answer 22724 to learn more about new features, review detailed upgrade instructions and access the installation link.

View Answer 22724

Installing on multiple computers

View information and instructions for installing the upgrade on multiple computers.
 

 
 

Download prior versions of Eaglesoft

Refer to Answer 23400 to view information related to prior Eaglesoft releases, including new features, installation guides and download links.

View Answer 23400

Digital integration downloads

If you are installing Eaglesoft on a new workstation use the download links below to install additional digital integrations you may need.

Schick/Sirona
Instrumentarium
Soredex

Contact the Patterson Technology Center