Fuse Dental Office Manager Article

Dental office managers: meet your new best friend

Save time, accomplish more, and achieve greater workflow efficiency with Fuse dental office management software

It’s hard to imagine giving up your smartphone, isn’t it? What would it be like going back to life before the microwave, climate-controlled interiors, or even remote-controlled televisions? That’s how Fuse users feel about the convenience, connectivity and consistency of working with our cloud-based, game-changing practice management software. Going back? Unimaginable.

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How does Fuse save time?

Literally every aspect of Fuse is designed to give back precious minutes and hours to your schedule. Front and center is the ability to have multiple tabs open.

As a front office manager, it goes without saying you’re often multitasking. In addition to all your other responsibilities, you’ve got a steady stream of patients arriving, calling, and stopping on their way out to make a payment or schedule a new appointment.
 
When you are interrupted with a new request, instead of jotting it down in a note while you finish the initial task, you can simply open another tab, complete the new request in real time, then hop back over to the original tab to finish. This shortens the wait time for everyone, and helps you stay more organized and gives you time to catch your breath as well.
 
Another huge time-saver is the ability to scan documents directly into Fuse. No need to save to your desktop, import, export, etc. when you have new patient forms, insurance forms, or any other physical documents.

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How will Fuse help me get more done?

Hand in hand with saving time is the ability to accomplish more, and Fuse’s dashboards turn multistep processes into single-button-press operations.

Whether asked to report on a specific set of KPIs, track case acceptance, or your collection at checkout, the data is already waiting for you in the form of easy-to-read charts and images. Any time you need to pull together a set of performance data, your practice-at-a-glance dashboard has you covered with simply presented, easy-to-understand metrics.

Practice At A Glance dashboard from Fuse dental office management software

Smart screens within Fuse organize practice information at your fingertips so you can take action on your most critical work. You can get more done by not having to compile and interpret multiple reports before you can even begin.

One example is the insurance smart screen. In one click, the number and value of unsubmitted claims, submitted claims, and claims with alerts are summarized at the top of the screen. If you want to work on your unsubmitted claims, simply click on the summarized data point and the actual line-item detail for those claims populates on the lower portion of the screen. This enables you to immediately dive in without running reports or manually sorting through data.

Onboarding new staff has never been simpler. First off, Fuse is truly intuitive to learn and use and secondly, WalkMe is a 24/7 over-the-shoulder guide that provides immediate answers to questions – so you don’t have to.

 

WalkMe guide in Fuse dental office management software

WalkMe also is invaluable to existing team members. So much so that you may never again need to drop what you’re doing in order to help your team find information or navigate the software. If anyone needs a reminder on how to complete a task within Fuse, they can launch the WalkMe guided resources, search for the task they need to complete and WalkMe will guide them step by step.

WalkMe guide in Fuse dental office management software
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How will Fuse make our practice more efficient?

Beyond the time saved and the ease of getting more done in a day, practices also see an array of new efficiencies with Fuse. Leading the list of examples is the anytime, anywhere access.

Because Fuse is cloud-based, all you need is an internet connection to get things done. Even if you’re away from the office, the information you need is just a few clicks away. Finish a task, answer a question, or reschedule an appointment from wherever you are.

The patient management smart screen is the ultimate productivity enhancer. On one screen, access all information pertinent to a patient. Everything from clinical history to account balance to past and upcoming appointments is easily accessible, enabling you to answer virtually any questions a patient may have without the clicking, searching and digging of the past.

And with the patient communication center, you’ll have a comprehensive record of calls, emails and messages for each patient, eliminating both duplicate and missed communications.

Patient management smart screen in Fuse dental office management software

If you have multiple locations, the value of a single system that is easy to learn, use and access is truly invaluable. Streamline and centralize processes such as insurance and scheduling, and confidently send both staff and patients between sites knowing they’ll have a consistent, seamless experience. When it’s time to gather data, it can be easily organized by location or total practice, bringing inefficiencies and lagging areas to light.

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How will Patterson support our practice?

From the expert, experienced technology advisors who will get you onboarded, to Fuse Academy, to our truly unequaled Patterson Technology Center support team, we really are there for you every step of the way.

You’ll get learning tracks specific to team member roles, and if there is ever an issue with your software (or any technology you’ve invested in with Patterson) the technology center is staffed with highly trained experts able to remotely troubleshoot and solve those issues.

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Ready to make friends with Fuse?

Learn more about how Fuse can help you save time, accomplish more and achieve greater workflow efficiency.

Get acquainted with Fuse