OnTrack from Patterson Dental Streamlines Business Intelligence, Discovers Hidden Successes
August 5, 2014
Individualized Behavior Development Enables Dental Practices to Achieve Personalized Goals

ST. PAUL, Minn. (8/5/14) – Patterson Dental Supply, Inc. today announces the re-launch of OnTrack®, a business intelligence system designed for dental practices. This cloud-based web tool provides dental practices the opportunity to track and define important behavioral and financial factors, automatically build key indicators to measure performance and goals, and provide solutions to achieve individually set objectives. OnTrack’s real time analytics operate like a personal consultant for practices, and allow for instant access to informational videos, educational tools and progress results.

OnTrack’s more than 300 tracking indicators are customizable to each office’s unique focus, creating meaningful goals and benchmarks that help practices achieve measured success. “In today’s rapid-paced dental environment, practices are constantly seeking ways to meet performance and financial goals, but they don’t always know how to measure and analyze current behaviors to help achieve those goals,” said Alan Johnson, OnTrack Product Manager, Patterson Dental. “OnTrack’s real-time, customizable dashboard provides dental practices with the ability to track key behaviors and identify best practices, which ultimately helps a practice achieve tangible results and growth.”

Practices can now track unique metrics for the individual goals they have identified, such as increased hygiene retention, percentage of new patients or intraoral camera use. Users can easily examine the areas of their practice that are operating successfully as well as areas that need improvement in order to reach pre-determined benchmarks. The software is a powerful blend of business planning and practice management, and provides individualized team development tools and extensive learning resources to help practices grow at their own pace.
Available for $39 per month for Patterson Advantage customers, OnTrack results can increase practice efficiency while streamlining office and team member development and goal setting. OnTrack can also serve as a tool to modify employee behaviors to achieve practice goals by offering team coaching guides, new hire training initiatives and employee performance evaluations. Additionally, OnTrack provides key messages to encourage client returns and referrals as well as educational and personal development resources.

OnTrack is the culmination of more than 25 years of success while owned by Mercer Advisors and will continue to provide dental offices with invaluable knowledge in an easy-to-use and streamlined fashion. “At Patterson, we’re all about improvement. That’s why OnTrack is such a perfect fit to join our family of products. It’s the dental practice software that helps you help yourself,” said Johnson.

For more information, visit https://myontrack.com/get_started.php


Patterson Dental Supply, Inc. is a value-added distributor of a complete range of dental products, equipment and services for dentists, dental laboratories, institutions and other healthcare providers throughout North America. Patterson Dental has the largest direct sales force in the industry, totaling more than 1,400 sales representatives and equipment software specialists serving the United States and Canada.

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