Training and Support
Helping you decide what's best
What are you looking for from the technology in your practice? How about ease of use? Customization? High quality? Expert support long after installation?
Patterson offers all of this and more. We are committed to providing comprehensive training for all of our new and existing customers. Check out our live webinar sessions or in-office training with a certified Technology Advisor, located across the United States. We’ll customize our offerings to fit the needs of you and your staff.
Patterson provides a range of technical support contacts. Choose the method you prefer for direct access to the answers you need.
Eaglesoft practice management software
- 7:00 a.m. - 7:00 p.m. CST, Monday-Thursday
- 7:00 a.m. - 6:00 p.m. CST, Friday
Dolphin Imaging & Management SolutionsSupport is available seven days a week, 24 hours a day via one or more various platforms.
- 1-800-548-7241 (U.S. and Canada)
- 1-818-435-1368 (International)
- 1-800-548-7241 (off-hours emergency support is available before or after 5:00 a.m. - 6:00 p.m. Pacific Standard Time)
Patterson Technology Center
The Patterson Technology Center (PTC) plays a major role in ensuring that you get the most from your computer-related technologies, including Eaglesoft, Patterson Imaging, CAESY, Patterson Hardware, CEREC, Schick and PLANMECA.
Located in Effingham, Ill., the PTC resolves more than 90 percent of support calls during your initial call. If you ever need to contact the PTC, you’re assured prompt, professional attention.
- Expert support options, by calling one toll-free number
- Talk to a person, not an automated system
- Quick response time
Recently, Patterson made a major investment in technology and support for our customers with a new 100,000-square-foot building that will house the PTC.