Choose Your Support
Online Support
Questions about your order or about the website?Choose from the following:
Call us at 1-800-475-5036
Local Support
Questions about a product or a service you see on our site?Choose from the following:
- Overview |
- Practice Management |
- Imaging |
- Patient Education |
- Training and Support |
- Hardware |
- Getting Started |
- Digital Impressioning and CEREC
Getting Started
At Patterson Dental, we stand behind our technology with full service and support, ensuring the success of your project and allowing you to remain focused on patient care.
There are many factors to consider when selecting new technology for your practice, but with Patterson as your partner, you’ll never go through the process alone. We’ll build a customized training and implementation plan based on your office’s individual needs.
Best of all? We back all of our technologies with our 100% satisfaction guarantee.
To schedule an in-office or Web-based demonstration on the technology of your choice, email a Patterson technology specialist or call 1-800-475-5036.
Conversions and Installation
At Patterson Dental, we take pride in providing you a smooth conversion and installation process. Explore the following services for your new technology.
Data Conversions
There’s no need to worry if your current system is outdated or obsolete. Our skilled data conversion team has converted data from over 200 different systems – many identical to the one you’re using now.Explore Patterson’s Data Conversion options.
Image Conversions
As more dental practices acquire digital imaging capabilities, transferring the digital images to a new software system becomes an important consideration.With Patterson Eaglesoft Image Conversion, digital images from your existing system may be able to be converted into your new Patterson Eaglesoft software and attached to the patient record. Ask your Patterson technology specialist for details about which types of digital images can be converted to Patterson Eaglesoft.
Learn more about Patterson’s Image Conversion options.
Toolkit Conversions
The Patterson Technology Center (PTC) provides a toolkit for conversions so your dental practice can use the talent of local programmers for data conversion. The PTC provides the data file layouts, or toolkit, to aid in the success of these conversions. Ask your Patterson technology specialist for details about when a toolkit conversion is appropriate.Email a Patterson technology specialist or call 1-800-475-5036.
Installation
Patterson Dental provides installation on all hardware, software and digital products purchased from us. Our Patterson Technology Service Technicians are fully trained on the installation of all of our products, so you can relax and enjoy your new technology.Ready to begin the conversion and installation process? Email a Patterson technology specialist or call 1-800-475-5036.
Hardware
Patterson-Branded Hardware
Patterson Dental presents Hardware Plus, a full line of tested, Patterson-branded computer solutions for our dental practice software and technologies.We will architect your system specifically for your practice using the most advanced software and technologies in the marketplace. Patterson will also install and support your system, and ensure that it is upgraded going forward.
Patterson’s Hardware Plus systems feature industry-leading Microsoft® Windows® software, including Windows Server 2008 R2 for greater control over service and network infrastructure, and an enterprise-class foundation for workloads.
Learn how Patterson hardware can support your practice!
Providing Your Own Hardware
If you would like to use your own hardware provider, please refer to the hardware requirements provided.Review the Hardware Requirements. to learn more.
Review your specific hardware needs with a technology specialist via email or call 1-800-475-5036.
Training
Your practice technology is only as good as the training you receive. Although our software is user friendly, with training you can take advantage of all the program features more quickly.
Patterson is committed to providing comprehensive initial and ongoing training to all customers across the United States. Our friendly and knowledgeable Technology Advisors will customize the training to fit the needs of your dental office.
View current continuing training opportunities in your area.
Transitions Team
To ensure that our new Eaglesoft practice management software customers have as smooth a transition as possible, Patterson has implemented a special transitions team. This skilled team is trained to support you throughout your installation and first months working live with the software.Email a technology specialist to find your transitions team or call 1-800-475-5036.