Choose Your Support
Online Support
Questions about your order or about the website?Choose from the following:
Call us at 1-800-475-5036
Local Support
Questions about a product or a service you see on our site?Choose from the following:
- Overview |
- Office Design |
- Patterson Advantage |
- Repair & Support |
- Financing
Patterson Advantage Program Overview
No matter what career stage you're in – whether you've just embraced new practice ownership or you're nearing retirement – the investments you make in your practice today could have a huge impact on your future.
The Patterson Advantage program is designed to make practice investments easier and more affordable, so you can worry less about your bottom line and more about the quality of care you provide to your patients.
As a member of the program, you'll earn Advantage Dollars on everyday purchases. These Dollars can be used to invest in productivity-boosting technology or equipment purchases for your practice.
Patterson Advantage Membership Benefits
Take a look at the many benefits you'll experience as a Patterson Advantage member!
Practice Growth Advantages
What if you could earn real dollar-for-dollar rewards on everyday purchases for your practice? As a Patterson Advantage member, you will.
Members earn Advantage Dollars on:
- Merchandise (e-business purchases earn at a higher rate)
- Equipment and technology financing*
- Technical service labor fees
- Patterson National Repair Center fees
- Rental equipment fees
Reinvest in your practice
Patterson Advantage makes practice reinvestment more affordable and practical than ever before. Apply your Advantage Dollars toward new equipment and technology purchases. Bring a new CEREC system, operatory chair or digital imaging system into your practice – the possibilities are limitless.
For a full list of equipment and technology that you can redeem with your Advantage Dollars, contact your Patterson representative or call 800.873.7683 and ask for our Patterson Advantage Redemption Wish list.
Technical Service Advantages
When it comes to technical service, Patterson Advantage members receive top priority.
Take a look at some of the technical service benefits you'll receive as a Patterson Advantage member:
- Priority scheduling puts your practice ahead of non-member requests
- Guaranteed emergency response time of four hours gets you back up and running fast when your compressor or vacuum pump is inoperable
- A percentage discount on technical service fees puts money back in your pocket
- Complimentary labor warranties on new equipment give you peace of mind
- Much more!
Office-Wide Advantages
Patterson Advantage benefits your entire practice and your bottom line. As a member, you and your staff will enjoy:
- Exclusive manufacturer promotions
- Special promotions
Patterson Advantage Membership Levels
The Patterson Advantage program has four membership levels, each with an annual merchandise commitment requirement and a unique set of benefits. No matter what level you are in the program, you’ll have access to exciting practice growth, technical service and practice management opportunities.
All NEW Patterson Advantage members start out at the introductory enrollment level. The purchases made during the first 90 days of enrollment in the program will determine your Patterson Advantage level.
Silver – $15,000 annual merchandise commitment
Gold – $30,000 annual merchandise commitment
Platinum – $50,000 annual merchandise commitment
Diamond – $100,000 annual merchandise commitment
Membership Advantages At A Glance
Patterson Advantage Program Details
The Patterson Advantage program is designed to make practice investments easier and more affordable, so you can worry less about your bottom line and more about the quality of care you provide to your patients.
There are four program levels, each associated with an annual merchandise commitment. In turn you will receive exceptional benefits and earn Patterson Advantage Dollars on your everyday merchandise purchases, which in turn can be reinvested in your practice with new equipment and technology purchases
Technical Service Advantages:
Priority Scheduling: Whenever possible, your technical service request is placed before non-member requests. Contact your local service department with any questions at 800-873-7683.
24-Hour Guaranteed Response Time On Service Calls: A Patterson service technician will respond to your service call within 24 hours or the labor charge is free. Available to Platinum and Diamond members only.
Four-Hour Guaranteed Emergency Response Time: If you are not able to see patients because your compressor or vacuum pump is inoperable, a Patterson service technician will respond within four business hours guaranteed – or the labor service call is free.
Technical Service Labor Savings: Your invoice will reflect a savings of up to 20% on the labor fees based on your Advantage level at the time of service.
Labor Warranty: Receive coverage on your new equipment purchased through Patterson (excluding film processors, handpieces and Patterson hardware). The total labor warranty ranges from three to 18 months based on your Advantage level at the time of purchase.
Rental Equipment: Receive temporary replacement equipment while your repairs are completed on vacuum pumps, air compressors, autoclaves and Statims. No charge for Platinum and Diamond members.
Patterson Advantage Promise: If you’re not completely satisfied with the technical service you received, you determine what the service call is worth.
Practice Management Advantages:
Exclusive Office Supplies Offers: Exclusive Patterson Office Supplies promotions for Advantage members.
Exclusive Manufacturer Offers: Exclusive manufacturer offers only available at www.pattersondental.com.
Look for the throughout the site for exclusive member promotions!
Exclusive ONtarget Promotional Offers: Exclusive promotions will be offered in every issue of ONtarget.
Free Dr. Gordon J. Christensen CE DVD: As our way of saying thank you, upon program renewal, Patterson will send you a free educational CE DVD featuring content from dental luminary Dr. Gordon J. Christensen. Limited to one CE DVD per master account.
Exclusive Office Supplies Offers: Exclusive Patterson Office Supplies promotions for Advantage members.
Exclusive Office Supplies Offers: Exclusive Patterson Office Supplies promotions for Advantage members.
Earn Advantage Dollars:
Merchandise Purchases: Earn Patterson Advantage Dollars based on your membership level and the amount of your purchases.
eServices Merchandise Purchases: Submit your order using one of our eServices methods and earn Advantage Dollars at a higher rate.
Equipment/Technology Finance Advantage*: Receive Advantage Dollars for equipment and technology financing through Patterson Dental.
Technical Service Labor Fees: 10% of all technical service labor fees are deposited into your Advantage account as Advantage Dollars.
Patterson National Repair Center: Up to 20% of your Patterson National Repair Center fees are deposited into your Advantage account as Advantage Dollars.
Rental Equipment: Receive temporary replacement equipment while your repairs are completed on vacuum pumps, air compressors, autoclaves and Statims. Up to 50% of your rental equipment fees are deposited into your Advantage Account as Advantage Dollars. Rental equipment is free for Platinum and Diamond members.
Incremental Growth Bonus: Acquire additional Advantage Dollars for year-over-year growth with Patterson Dental.
* Advantage Dollars:
- Advantage Dollars can only be redeemed toward new equipment and technology purchases of any amount.
- Advantage Dollars expire on December 31 of the year after they were earned. Example: Advantage Dollars earned in 2010 will expire on December 31, 2011.
- Advantage Dollars will be forfeited if your supply or financing account becomes delinquent.
- Advantage Dollars will be forfeited if you are no longer an Advantage member.
- Advantage Dollars cannot be earned on special rate financing promotions.
- Advantage Dollars cannot be earned on outside financing.
- Advantage Dollars cannot be transferred.
- Advantage Dollars cannot be converted for cash. Redemption of Advantage Dollars function as a discount on equipment and technology purchases.